How do I set up the SmartVU?

Follow the instructions on the Quick Start Guide (find it in the box!) to connect the SmartVU to your TV - it's quick & easy.

Here're a few tips to give you an even smoother run!

Plug the SmartVU to a power socket if you can: While the SmartVU can be connected to a USB port to most TVs and be powered that way, it's way more reliable to plug it to a power socket (that's why it comes with a power adaptor, use it).

Get close to your Wi-Fi router: You need a clear & consistent Wi-Fi signal to have a good stream. The stability of your connection also affects video quality. To get top-notch video quality, position the SmartVU so it's within range of your Wi-Fi router so your Wi-Fi signal doesn't need to pass through too many obstacles before it reaches the SmartVU.

Sign in with a Google Account that's registered in New Zealand: You may be an international man/woman of mystery, but when Google prompts you to sign in, please sign in with your NZ-based Google Account so you can access its full features & apps, such as Freeview.

Network Status

UHF
All Good
UHF
Satellite
All Good
Satellite
Streaming
Minor issues

Sky Open no audio: There is currently no audio playing on Sky Open (15). This is being investigated.

Parliament TV no audio, Non-Android Panasonic TV's only: We have been made aware that Parliament TV does not have audio on non android Panasonic TV's when using the streaming platform. This is being investigated.

 

Streaming
EPG
All Good
EPG

Note: The UHF and Satellite network status info is provided directly by transmission providers and broadcasters.