Note: Not all channels are available on all services. Before moving forward, it's best to check which channels you actually have access to. You can use the links below to find out what channels are available to you on each service.
Channels available on UHF Aerial
Channels available on Satellite
Channels available on Streaming
To address streaming issues such as buffering, freezing, or other related problems, follow these steps:
Check Internet Connection:Ensure your internet connection can handle streaming. To learn more about your internet connection type and its capacity, refer to this link (see "How much data will I use").
Restart Modem/Router:If you have a suitable connection speed, the problem might be related to network connectivity. Try restarting your modem/router to resolve these issues.
Uninstall and Reinstall the App:If the problem persists after a modem/router restart, consider uninstalling the streaming app from your device and then reinstalling it. This step helps address potential issues related to corrupted app data, and a fresh installation often resolves the issue.
Follow these steps systematically to troubleshoot and improve your streaming experience.
Freeview TV Guide App Troubleshooting Tips
Before completing this form, let's try a few simple steps to resolve any issues:
If none of the above has helped, continue with the form.
If you have found programmes with incorrect info in the TV Guide, then you will need to get in touch with the broadcaster to let them know. Freeview has no control over the data within the TV Guide.
Before proceeding with the contact form, we recommend going through our Troubleshooting Guide for detailed instructions on resolving the issue you're facing.
Note: The UHF and Satellite network status info is provided directly by transmission providers and broadcasters.