Occasionally, the manufacturer of Freeview Approved devices releases updates to enhance your device's performance. If you encounter a message on your screen notifying you of an available upgrade, simply follow these steps:

Initiate the Upgrade: Proceed by following the on-screen instructions. This process typically takes no longer than 30 minutes.

Post-Upgrade Status: After the upgrade is complete, your device should either return to the channel you were previously watching or enter stand-by mode. If it does not do so automatically, consider these options:

• Power Cycle: Unplug your device for approximately 30 seconds and then plug it back in. This often resolves any issues.
• Repeat Instructions: If the initial upgrade attempt fails, don't worry; your device will likely attempt the upgrade again. In such cases, continue to follow the on-screen instructions.
• Technical Support: If all else fails and your device still doesn't work as expected, please contact the manufacturer's technical support team. They are equipped to provide further assistance.

You should now be good to go.